The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (2024)

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Retail Customer Service Supervisor Security verification Security verification Save job Welcome back Seniority level Employment type Job function Industries Similar jobs Vice President, Customer Experience-CX Director, Customer Experience Director Customer Service Director of Customer Service Director, Customer Service - Apartments.com Senior Director of Customer Service and Call Centers Customer Service Manager Director of Call Center Operations Senior Director of Customer Service Director, Customer Operations – Americas Director, Customer Experience-Residential Product Support Vice President of Customer Success Director, Enterprise Customer Success Director of Customer Service VP, Customer Service Director of Customer Experience Vice President Customer Experience Senior Director of Customer Support Head of Customer Experience Director of Customer Services Director of Customer Service Customer Service Manager, Airport Customer Experience Director of Customer & Agent CX Chief Customer Officer Head of Customer Success Customer Service Manager Customer Service Manager People also viewed Director, Customer Success - Strategic/Enterprise Vice President of Customer Experience Vice President, Customer Experience (CX) Director, Customer Success Customer Service Manager Director, Customer Success - Mid Market Head of Customer Success, Support & Services Director of Customer Success Director of Customer Support and Sales Customer Service Manager, Airport Customer Experience Looking for a job?

The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (1)

Retail Customer Service Supervisor

The TJX Companies, Inc. Brookings, SD

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The TJX Companies, Inc. Brookings, SD

1 day ago

The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (4) The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (5) The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (6)

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Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx Store 1616 || 990 22nd Ave S || Brookings || SD || 57006

Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You!

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 1616 || 990 22nd Ave S || Brookings || SD || 57006

  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Retail

The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (8) The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (9) The TJX Companies, Inc. hiring Retail Customer Service Supervisor in Brookings, South Dakota, United States | LinkedIn (10)

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